Thank you for shopping at Malaiyur.com Marketplace, a sister company of Malaiyur Groups (Proprietorship Firm), located in Dharmapuri, Tamil Nadu - 636352.

If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging.
• Accompanied by the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment (Credit Card, Bank Transfer, or UPI). You will receive the credit within a certain amount of days, depending on your card issuer's or bank's policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund (if the return label was provided by us).

4. Seller Policy

As a multi-vendor marketplace, some items may be sold by third-party sellers. While the general policy above applies, specific sellers may have additional conditions for returns which will be listed on their product pages. However, the core 7-day return guarantee for defective or incorrect items remains standard across the platform.

5. Contact Us

If you have any questions on how to return your item to us, contact us:

• WhatsApp: 9361656733
• Email: malaiyurgroups@gmail.com
• Address: Malaiyur Groups, Dharmapuri, Tamil Nadu - 636352